PAMDJILS The Ecommerce Professionals

Terms & Conditions

AGREEMENT TO TERMS

These terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Study Portal AS (“Company“, “we”, “us”, or “our”), concerning your access to and use of the https://www.pamdjils.com/ website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TEARMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised terms of Use by your continued use of the Site after the date such revised terms of Use are posted. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA). The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
5. Use any information obtained from the Site in order to harass, abuse, or harm another person.
6. Make improper use of our support services or submit false reports of abuse or misconduct.
7. Use the Site in a manner inconsistent with any applicable laws or regulations
8. Use the Site to advertise or offer to sell goods and services.
9. Engage in unauthorized framing of or linking to the Site.
10. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
11. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
12. Delete the copyright or other proprietary rights notice from any Content.
13. Attempt to impersonate another user or person or use the username of another user.
14. Sell or otherwise transfer your profile.
15. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
16. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
17. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
18. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
19. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
20. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
21. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
22. Use a buying agent or purchasing agent to make purchases on the Site.
23. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
24. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise

Privacy Policy

The contents of this web site are the property of Pamdjils LLP and are protected under the copyright laws. It is prohibited to capture, reproduce or reuse the contents of this site for commercial purposes. It is prohibited to capture, reproduce or reuse the contents of this site for offline distribution. Questions regarding use of this site for any reason other than academic program searching should be directed to the company: Pamdjils LLP Email: info@pamdjils.com In addition, none of the content of this website will form any part of any contract between us or constitutes an offer by us. Specific disclaimers may apply in addition to certain content or parts of the site.

Accuracy

Although care has been taken in preparing the information contained in this document, Pamdjils LLP does not and cannot guarantee the accuracy thereof. Anyone using the information does so at their risk and shall be deemed to indemnify Pamdjils LLP from any and all injury or damage arising from such use.

Safety

The Company does not warrant that use of the Website will be free from virus contamination. Users are advised to take adequate precautions to protect their equipment from such contamination. The Company provides external links as a service to users of its web site but does not accept responsibility for, or endorse the content or condition of, any linked site.

Completeness of Information

Every effort is made to ensure information on this web site is up to date. However, Pamdjils LLP gives no warranty and accepts no responsibility for the completeness of the material; reserves the right at any time to make changes as it deems appropriate. No reliance should be made on the material. University details given on the website must be checked with the related university.

Data Submission

Pamdjils LLP does not want to receive confidential or proprietary information from you through our website. Any material, information or other communication you may transmit or post to the website will be considered non-confidential and non proprietary. Pamdjils LLP and its designees will be free to copy, disclose, distribute, incorporate or otherwise use the communications in all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from the site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law. Information submitted/ contained on this website will be property of Pamdjils LLP and the Company reserves the right to use it for but not limited to Advising, Promotions and Events Subscriptions and Newsletters and Job Opportunities.

Copyright

Pamdjils LLP claims copyright ownership of all material on this web site, unless expressly stated otherwise.

Variation of the Agreement

Pamdjils LLP reserves the right to change the terms, conditions and notices under which the Website is offered. Pamdjils LLP And The Hosts Of This Site Hereby Exclude Liability For Any Claims, Losses, Demands Or Damages Of Any Kind Whatsoever With Respect To Any Information And /Or Services Provided On Our Website Including But Not Limited To Direct, Indirect, Incidental Or Consequential Loss Or Damages, Compensatory Damages Or Loss Of Profits Or Data Whether Based On A Breach Of Contract Or Warranty, Delict Or Tort (Including Negligence), Product Liability Or Otherwise.

Refund Policy

1.0 Description and Scope:

We may collect the following information: This policy describes refund provisions available to candidates for all registrations and other service charges received by Pamdjils LLP for the services provided to the customers of Pamdjils LLP.

2.0 Responsibility:

The Accounts Manager and Division Heads have the overall responsibility of this policy under the direction of the Chairman & MD.

3.0 Authority:

This procedure is issued by MR and approved by OD and can be amended only by him/her.

4.0 Definitions:

Refund- A repayment of fees and funds collected by Pamdjils LLP for the provision of a service. customers- refers to customers and also means a learner, enterprise or organization that uses or purchases the services provided by Pamdjils LLP MR – Management Representative
OD – Operations Director
MD – Managing Director
RP - Refund Policy

5.0 Procedure:

Refunds are made in accordance with the procedure as outlined in the following section.

Customers who withdraw from a service that they registered for and wish to seek a refund or have the amount they owe on their service charges reduced, must apply to Pamdjils LLP in writing, outlining the details and reason for their request within 24 hours of payment done.
Customers who have not completed a refund form are not eligible for consideration of a refund or reduction in service charges
All refund requests must be backed up by written proofs of the claims.
Refunds will be paid to the customers by the method of their choice. Pamdjils LLP does not give refunds via cash and digital wallets.
Copies of all documents will be held on customers profiles in CRM.
This refund policy will be made available to customers and prospective customers through Pamdjils LLP representatives.
All refunds are finalized within 30 days from the date of submission of the approved refund form by the customer.
GST and other tax payments will not be refunded.
Once the refund claim is settled, no further queries will be entertained by Pamdjils LLP pertaining to that claim.

6.0 Records:

Records of refunds paid will be maintained in the Student Profile in CRM and Refund Register maintained in Accounts Department

Shipping Policy

What are the delivery charges?

Delivery charge varies with each Seller. Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products. For Products listed in pamdjils, a Rs 40 charge for delivery per item may be applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free. Why does the delivery date not correspond to the delivery timeline of X-Y business days? It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:
The Seller offering the product
Product's availability with the Seller
The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on pamdjils?

There are NO hidden charges when you make a purchase on pamdjils. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

Why does the estimated delivery time vary for each seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location. Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Seller does not/cannot ship to my area. Why?

Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location. If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability. Whether the seller ships to your location can service or depends on any legal restrictions in shipping particular products to your location.

Pricing Plan

How do I pay for a Pamdjils purchase?

Pamdjils offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Pamdjils trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase. Pamdjils also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Pamdjils? There are NO hidden charges when you make a purchase on Pamdjils. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹50 delivery charge is waived off on orders worth ₹500 and over.

What is Cash on Delivery?

If you are not comfortable making an online payment on Pamdjils.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India and 21 other countries. Credit cards We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password. Debit cards We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment. Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

Is it safe to use my credit/debit card on Pamdjils?

Your online transaction on Pamdjils is secure with the highest levels of transaction security currently available on the Internet. Pamdjils uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on Pamdjils are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does Pamdjils take to prevent card fraud?

Pamdjils realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively. The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

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